Information We Collect
We collect information you provide directly to us, such as when you apply for funding, request our financial services, participate in educational programs, or contact us for support.
- Contact information (name, email, phone number)
- Business and financial information for loan applications
- Financial education participation data
- Communication preferences
- Usage data and service analytics
How We Use Your Information
We use the information we collect to:
- Process loan applications and provide financial services
- Deliver financial education and counseling programs
- Communicate with you about your applications and services
- Improve our financial products and community programs
- Comply with regulatory and legal obligations
- Analyze community impact and program effectiveness
Data Security
We implement appropriate technical and organizational measures to protect your personal and financial information against unauthorized access, alteration, disclosure, or destruction. We maintain compliance with financial industry standards and regulatory requirements for data protection.
Information Sharing
We may share your information in the following circumstances:
- With your explicit consent
- To comply with legal obligations or regulatory requirements
- With trusted service providers who assist in our operations
- In aggregate form for research and community impact analysis
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of certain communications
- Data portability for your information
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected]